Security and Retention of Your Information

Lustora is hosted on Shopify, an e-commerce platform that prioritizes the protection of personal information to maintain customer trust. The platform is designed to provide transparency and control over personal data, ensuring compliance with global privacy and data protection laws, and focusing on data minimization, transparency, control, and security.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide a service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Erasure Requests

If you are concerned about personal privacy related to stored data, know that your store account and/or personal information can be limited or removed from our store, but you’ll need our help to do it. Reach out via email on the contact page of our website to get started.