If your Lustora jewelry has been loved into a shabby or broken state, we’re happy to restore it to its original beauty for you. Simply reach out to us via email using the contact page on our website to initiate a repair.
We’ll need you to send a photo of the jewelry in order to estimate the cost of repairs, since each piece requires different labor and raw materials to fix.
Once the cost of your repair is determined and you are comfortable and ready to proceed, you can send the damaged item to us, and we will get to work bringing your jewelry back to life.
For security and protection of your item, we recommend sending it to us using an insured carrier such as USPS Ground Advantage. Alternately, Lustora may provide you with a pre-paid shipping label. If that is the case, the arrangement will be agreed upon during the estimate process, and shipping will be factored into the overall cost of repair.
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